Heads Up About SCG...
The Blind Eternities forum
Posted on July 19, 2018, 12:24 p.m. by NapoleonBonaparte
So, over the years I have done thousands of dollars of business with SCG and never had an issue. Well I recently sent in a buylist and it arrived on Thursday of last week. I did everything I was supposed to as I have done countless times before. I put the cards in the correct order, I packaged them safely, I paid for expensive shipping and insurance and I got the cards there 2 days after my approval.
SCG guarantees that your buylist will be processed in 2-4 business days. Everything was going as it usually does and they had all of my buylist graded and ready to go. I contacted them on Tuesday because I had still not received my payment and they said they were backed up and they would get to it as soon as possible. I thought well okay they've done great business in the past so this is fine.
Then today they contacted me again after regrading my buylist and I lost another $31 due to price changes in cards. I explained to them that I was patient after doing everything like i was supposed to and even after they couldnt back up their guaranteed time frame to process my request.
I shouldn't have lost that extra $31 because they were "backed up" and especially after they had already graded my buylist several days ago. I feel I have been cheated, so in fairness to my fellow magic players, I've decided to put this out there as a BUYER BEWARE type of thing. DO BUSINESS AT YOUR OWN RISK WITH SCG.
P.S. Still haven't gotten my money
NapoleonBonaparte says... #3
I've contacted them again. The only thing they are willing to give me is a free month of SCG Premium. I'll finish using my credit and my business will be concluded with them. Hate to see it end like this and I hope others have better experiences
July 19, 2018 4:23 p.m.
Homura_Akemi says... #4
That’s too bad. Their loss for poor policies and customer service!
July 19, 2018 10:46 p.m.
Dont do business w them. Scg would like to believe they have the secondary market cornered, but we have tons of other options nowadays. They dont pay great prices and then they make a killing off your cards. Id suggest opening a storefront on tcgplayer before selling to Scg.
July 20, 2018 9:03 a.m.
Dont do business w them. Scg would like to believe they have the secondary market cornered, but we have tons of other options nowadays. They dont pay great prices and then they make a killing off your cards. Id suggest opening a storefront on tcgplayer before selling to Scg.
July 20, 2018 9:06 a.m.
lol, "Sorry we ripped you off, heres a month of magic articles instead. Feel Better?"
- Nope.
Homura_Akemi says... #2
I’m sorry that happened, that sounds ridiculous. I always sell to Card Kingdom and have never had any issues with them changing prices (it stays the same as when you sell).
I recommend calling and trying to complain to a manager to get your money back. It sounds like you’ve already had to call a few times, but it may be worth some of your time to try to get the money back.
July 19, 2018 2:39 p.m.