Double Charged

TappedOut forum

Posted on April 30, 2018, 7:54 a.m. by HARDsofty

I was charged twice for one purchase of 5 feature tokens.

Was this some sort of mistake?

This is the first time it's happened.

Someone let me know how to get the money back that is still pending on my account.

Pieguy396 says... #2

April 30, 2018 8:32 a.m.

abby315 says... #3

You should also use the contact form to make sure it gets resolved! You can hit the contact link in the footer of the site, it goes right to our email. Sorry for the trouble.

April 30, 2018 9:50 a.m.

HARDsofty says... #4

Just now contacted. Thanks!

April 30, 2018 10:56 a.m.

yeaGO says... #5

i can help with that, but first, consider why you would buy one when you can have two for twice the price

April 30, 2018 7:01 p.m.

HARDsofty says... #6

Just received an email regarding the refund for the additional charge. Thank you for timely service.

The first time I bought feature tokens was for 10. I got twelve and figured the bonus two was for first time purchase.

yeaGO - Keep this site awesome!

April 30, 2018 8:21 p.m.

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